Vicki Hess teaches healthcare leaders and staff how to improve and sustain employee engagement, reduce stress & burnout and retain valued employees. Organizations that implement Vicki’s ideas experience increased employee engagement, productivity, safety, quality, retention, client satisfaction, creativity and more. To read what her clients say about working with her, please visit HERE.
A highly-regarded speaker, author, consultant and virtual coach, Vicki shares her expertise in employee engagement with healthcare organizations across the country. She has more than 30 years of hands-on business and healthcare experience that she draws upon to provide inspirational and evidence-based strategies for workplace engagement. Vicki is a much sought-after in-person and virtual speaker whose knowledge of the industry makes her uniquely qualified to address the ever- changing priorities of today’s healthcare organizations.
Ms. Hess holds a BS (Nursing) from the University of Florida and a Master’s Degree in Human Resource Development from Towson University. She was an adjunct professor at Johns Hopkins University Graduate School of Business for five years. Vicki is Certified Trauma Professional (CTP).
Vicki is one of 300 women in the world to have earned the Certified Speaking Professional (CSP) designation, the speaking profession’s international standard for platform skill. She is also a Certified Virtual Presenter (CVP).She has been voted a TOP 5 Healthcare Speaker by Speaking.com for four years in a row.
Vicki’s writings appear in AONL Nurse Leader, American Nurse Today, Hospital & Health Network, Becker’s Hospital Review, NurseTogether.com and other industry publications and blogs. To learn more about Vicki and to see some of her presentation videos, visit http://www.HealthcareEmployeeEngagement.com